You are one person. What if you disappear?
Fair worry. So I build for handover: common tools, plain notes, and accounts in your name. Another developer can pick it up. You are billed monthly, never a year upfront. If I cannot carry on, billing stops, any unused days are refunded, and everything is handed over with notes.
How much will it cost?
RM500 a month for a small business, for twelve months, with no setup fee. Three jobs are included, and each job past three adds RM1,000 a month. Larger firms pay RM2,500 to RM5,000 a month: the same three jobs, website and app, plus more jobs agreed in the scope. Before I start you get a written quote in RM. Running costs such as WhatsApp messages, n8n and Claude are paid by you directly, at cost, on accounts in your name, and the quote estimates them.
Does the AI make mistakes?
Yes, sometimes. That is why every job starts with you approving everything. Once you are happy, routine replies built only from facts you approved can go out on their own. Money, health, complaints and anything new still go to a person. I will never promise 100% accuracy.
Will it understand how Malaysians talk?
The confinement centre front desk is built for Malay and English, including mixed messages. The legal transcription also handles Mandarin.
Where does my data go?
Into accounts in your name. Your automations run in your own n8n account, and nothing runs on my server. To draft replies, the message text goes to Claude, made by Anthropic, through a Claude account in your name. Anthropic does not train its models on data sent through its business service. Your written quote lists every service your data passes through, and at the end of the contract every account stays with you. This site counts visits with Cloudflare Web Analytics, which sets no cookies and does not follow you to other sites.
Is any of this proven?
Some of it. The legal transcription is a pilot. The confinement centre front desk and the OKU micro-bakery are prototypes. Everything on the board is a concept, built to order, with two months for the build and ten months of maintenance and development.
Can the WhatsApp agent answer health questions?
No. I build it to answer only from the package, price and visit facts you approve. Anything else goes to a person on your staff. At a confinement centre, anything about a mother’s or baby’s health goes straight to your nurse.
What happens when it does not know?
I build it to say so, stop, and hand the message to you with what was asked and when. It does not guess.
What am I tied into?
RM500 a month for a small business, for twelve months, with no setup fee. That covers three jobs, a website of up to five pages and a phone app your customers add to their home screen from it. Each extra job adds RM1,000 a month. Months one and two are the build, and months three to twelve are maintenance and development. Running costs such as WhatsApp messages, n8n and Claude are billed to you at cost on your own accounts, and your quote estimates them before I start. Larger firms: RM2,500 to RM5,000 a month for twelve months. That covers the same three jobs, website and app, plus more jobs agreed in the scope before I start.
What if I need to stop early?
Give me 30 days' notice in writing. You pay for the months used and a build charge, stated in your agreement, that gets smaller as the months pass. Everything is already in your name, and I hand over the workflows and notes however we part.
We are small. Is this for us?
Start with one problem you can name and keep the first build small. If Excel already does the job, I will tell you.